03-16-2019 01:33 PM
Thanks for keeping us up-to-date, @loyalpeak13004. We always want to keep everyone on the most latest version as much as possible. There's currently no recommended option on how to downgrade the firmware version of GoPro cameras.
Much of what happened and has been done to help resolve the problem, this is definitely not the experience we want you have. Please let our Support team know so they can help you with the next steps. Ensure to have your camera and proof of purchase ready for any information that they may need. You may reach them by phone or chat.