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Posts: 9,920

BEFORE YOU POST, PLEASE READ

I want to clarify that this is a community support site. People here can offer tips and suggestions but we are not GoPro.

It's great that you found this site and we will do all we can to help you.

From tips on the best settings to editing your footage, the members on this forum are here to share our experiences and hopefully learn from you as well.

If you are having an issue that is not resolved by suggestions here, you need to contact the GoPro Support Team.
https://gopro.com/help/PKBContactus

If you have feedback, good or bad, you can do so here
https://gopro.com/feedback

Otherwise, we are a members based/GoPro product user community.

I point this out because many people think that by posting here they will get a response or direct help from a GoPro representative. Sometimes a moderate will drop by to offer advice, but waiting for, or expecting that, is not the intention or spirit of this site.