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Tourist
Posts: 2

Automatically turns on gopro Black 7

[ New ]

After using 1 year I am getting this problem. Mine gopro tuns on automatically even after reset and voice control is off. And when it turns on the whole camera heat up too much. please help me with this issue.

GoPro
Posts: 25,055

Re: Automatically turns on gopro Black 7

[ New ]

Hello @adeptcave87441

 

Do you have the camera paired with the app?

See if the same is observed when Wireless Connection is turned off.

You may also try re-flashing the software. See https://gopro.com/en/us/update/hero7-black

 

Let us know how it goes.
If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs
 

Thanks!

Ej

Tourist
Posts: 2

Re: Automatically turns on gopro Black 7

[ New ]

Thank you so much for the Solution, Yes its was Paired through Bluetooth and when I off the Bluetooth the problem is solved. Now it's not switching on automatically.