Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Is your GoPro gear up to date? Check to see If it is on our Update page.
Posts: 12,388

Re: Auto Upload Error 107

It's a falacy that happens quite often in Customer Service. It's important to always stick to Occam's razor when trouble shooting, but often the simplest solution is overstepped.

I remember once when I worked in IT and had an employee in a outside office call to report a computer not working. We spent at least an hour on the phone. I even had him crawling under his desk and checking the power cables. I was about to fill out a trouble ticket to have the computer replaced when I thought to ask, "Is the monitor turned on?". Turns out, it was off the entire time. The computer was fine.