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Posts: 12,388

Re: Auto Upload Error 107

It's a falacy that happens quite often in Customer Service. It's important to always stick to Occam's razor when trouble shooting, but often the simplest solution is overstepped.

I remember once when I worked in IT and had an employee in a outside office call to report a computer not working. We spent at least an hour on the phone. I even had him crawling under his desk and checking the power cables. I was about to fill out a trouble ticket to have the computer replaced when I thought to ask, "Is the monitor turned on?". Turns out, it was off the entire time. The computer was fine.