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Sightseer
Posts: 1
Accepted Solution

Audio issue while playing hockey

I was recording my hockey game the other day and when I was on the bench, I had full audio. When I was on the ice and moving, I had almost no audio what so ever. I checked my settings when I got home and it was set to wind mode and no processing. I had played previous games where the audio got quieter but this time there was no audio at all.. 


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GoPro
Posts: 3,924

Re: Audio issue while playing hockey

Hey @hardybluff73238,

 

I am sorry to hear you are having some issues with camera. Something like this may be related to the current installation of software or possibly an issue with that SD Card. 

 

What version of firmware are you running? What SD Card are you using? 

 

It may be best to run a manual update of that camera: https://gopro.com/update/hero5

 

Best,

Ryan

View solution in original post


All Replies
Highlighted
GoPro
Posts: 3,924

Re: Audio issue while playing hockey

Hey @hardybluff73238,

 

I am sorry to hear you are having some issues with camera. Something like this may be related to the current installation of software or possibly an issue with that SD Card. 

 

What version of firmware are you running? What SD Card are you using? 

 

It may be best to run a manual update of that camera: https://gopro.com/update/hero5

 

Best,

Ryan