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Tourist
Posts: 2

Audio input as N/A

[ New ]

After updating the Gopro camera (HERO7 Black) and turning off the quick capture I am not able to access the audio input for external mic (Rode Wireless Go). Every time it shows that Audio input is N/A. Please suggest me what to do. 

GoPro
Posts: 14,947

Re: Audio input as N/A

[ New ]

Sorry to hear about the trouble, @ravinders47562. Reinstalling the firmware update of the camera can also help correct any errors with the current software installation. Using an SD card adapter, connect your microSD card to your computer and follow the Manual Update instructions specified in this article: https://community.gopro.com/t5/en/How-to-Update-GoPro-Cameras/ta-p/394229 

 
Additionally, performing a factory reset in the camera may help. 
 
Let us know how it goes. 

Tourist
Posts: 2

Re: Audio input as N/A

[ New ]
Just 4 days back after factory reset, I updated the camera via desktop still same problem it is showing please help me what to do
Adventurer
Posts: 14,111

Re: Audio input as N/A

[ New ]

firmware is not the fix, gopro knows that. contact the rep  then be told firmware is thefix