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Hiker
Posts: 11

Apple watch app disappeared

[ New ]

I have an iphone 8plus, apple watch series 3 and gopro hero 5 black, after setting up the watch I was amazed to see that there is a gopro app for the watch and that preview and control worked! However just now when I was about to use it I couldn't find the icon for the app anywhere. I checked the phone and it said that the gopro app for the watch is installed, I tried to remove and would try to reinstall, but then it is no longer available on the apps to be installed.

 

Reinstall the gopro app on the phone as well and re-paired the gopro again, still to no avail! Anyone got any suggestions, I've already restarted both the phone and watch, and made sure I was connected to the gopro as well.


Accepted Solutions
GoPro
Posts: 17,602

Re: Apple watch app disappeared

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Hello Everyone, 

 

Apple Watch no longer supports the GoPro App since its update to the latest version, v5.1 . The descriptions have already been corrected, both in the App Store and the GoPro Support articles. Sorry for any inconvenience caused. Feel free to post back for any other concern or question that you might have. 

 

Best regards, 
Marius

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GoPro
Posts: 23,316

Re: Apple watch app disappeared

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Hi @grandhero5154

 

With the recent update, the GoPro app has been removed from the Apple Watch store.

 

Thanks!

Ej

Hiker
Posts: 11

Re: Apple watch app disappeared

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Well that explains it, are there plans to bring it back, what was the reason for removing it?

Tourist
Posts: 2

Re: Apple watch app disappeared

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I am also very interested in this. I purchased a GoPro last week with the hope of being able to control it via my Apple Watch. The day after I purchased the GoPro, the Apple Watch app dissapeared. Any chance this will be coming back?

GoPro
Posts: 6,097

Re: Apple watch app disappeared

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Hi @drillz77,

 

Not sure if it will still be available or will come back. 

We don't have the reason yet as to why is it removed. 

 

But I just want to set your expectations most likely it will no longer come back. 

 

Regards,

-Jay 

Hiker
Posts: 11

Re: Apple watch app disappeared

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This is exactly why I would never ever purchase another product from this company, they had that bug with the time display and never bothered to fix it before releasing the 7.

Sightseer
Posts: 1

Re: Apple watch app disappeared

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Funny because in the App Description Its still „available for Apple Watch“
Sightseer
Posts: 1

Re: Apple watch app disappeared

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It is still nowhere to find. So annoying. I chatted to gopro online to solve the problem. But the real problem was that a persone(specialist) who I chatted, did not recognize what the problem was. Wish this problem is solved as fast as possible. (By the way, any go pro people monitors this comuunity page?)