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Sightseer
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Accepted Solution

App won’t connect to my White 7 and I can’t get into settings on my Camera

 

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GoPro
Posts: 5,794

Re: App won’t connect to my White 7 and I can’t get into settings on my Camera

@g-fiddy, sorry to hear about the trouble. Typically, the connection issue between the camera and GoPro App can be resolved by resetting the Wi-Fi settings. There are some troubleshooting steps at https://community.gopro.com/t5/en/Troubleshooting-GoPro-App-Connectivity-Issues/ta-p/392964 that will help resolve the problem. 

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GoPro
Posts: 5,794

Re: App won’t connect to my White 7 and I can’t get into settings on my Camera

@g-fiddy, sorry to hear about the trouble. Typically, the connection issue between the camera and GoPro App can be resolved by resetting the Wi-Fi settings. There are some troubleshooting steps at https://community.gopro.com/t5/en/Troubleshooting-GoPro-App-Connectivity-Issues/ta-p/392964 that will help resolve the problem.