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Tourist
Posts: 4

Any one else waiting for their sales order email in Singapore?

I pre ordered on Sept 21 and got the MU number straight away. I am still waiting on the SO email and order acceptance. Is there anyone else in the same situation?

 

Not stoked...

GoPro
Posts: 12,209

Re: Any one else waiting for their sales order email in Singapore?

 

Hi @robkane86

 

I am sorry for the delay.

It will be best to check the status of your order by getting in touch with our Support Team.

You may reach them via phone or chat. https://gopro.com/help/ContactUs

You may also use this link: https://gopro.com/order-status

 

Thanks!

Ej

Tourist
Posts: 4

Re: Any one else waiting for their sales order email in Singapore?

The phone number for Singapore doesn’t work.
GoPro
Posts: 5,426

Re: Any one else waiting for their sales order email in Singapore?

 

Please to contact them via chat instead. @robkane86

 

https://gopro.com/help/ContactUs

 

Regards,

-Jay

Tourist
Posts: 4

Re: Any one else waiting for their sales order email in Singapore?

Hi Jay, tried it. You can only contact them during PST and the answer is “sorry can’t look up APAC orders”. I’m at a loss here?
GoPro
Posts: 12,209

Re: Any one else waiting for their sales order email in Singapore?

 

Hi @robkane86

 

I am really sorry for all the hassle. As much as we would like to get this checked for you, we do not have access to the order here in the Support Hub.

 

Kindly try this number again:

+6531633040

Hours of operation:
Monday – Friday, local business hours

 

 

Thanks!

Ej

 

 

 

Tourist
Posts: 4

Re: Any one else waiting for their sales order email in Singapore?

No worries guys,

 

Went old school and bought my new 7 Black in a shop.

 

Cheers anyway.

 

Rob