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Tourist
Posts: 3

Alrighty so my hero8 won’t start up or charge

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Have been using for the past few months but now all the sudden it won't charge, I've tried taking the sim out and charging, taking the battery for 10:seconds then putting it back in, just plugging the camera into the wall charger with no battery, and using a different wall charger,  all those options got the camera to beep but no red light and absolutely nothing from the screens.


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GoPro
Posts: 15,698

Re: Alrighty so my hero8 won’t start up or charge

[ New ]

@deftalp5462, sorry to hear about the trouble. The power or charging issue in the camera can be related to either the charging fault, charging cable, battery problem, or the camera itself. Here are some troubleshooting suggestions that will help resolve this issue: HERO8 Black - Will Not Power On

If the issue persists after going through the suggested troubleshooting steps, our Support team will be able to assist you with the next steps. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.

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All Replies
GoPro
Posts: 15,698

Re: Alrighty so my hero8 won’t start up or charge

[ New ]

@deftalp5462, sorry to hear about the trouble. The power or charging issue in the camera can be related to either the charging fault, charging cable, battery problem, or the camera itself. Here are some troubleshooting suggestions that will help resolve this issue: HERO8 Black - Will Not Power On

If the issue persists after going through the suggested troubleshooting steps, our Support team will be able to assist you with the next steps. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.