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Sightseer
Posts: 2

All my recent pictures and videos disappeared

I could see the media on Playback on my hero 4 but didnt show up on my computer (Camera shows 337 media in total but computer and app both show 67) when I connect SD card with adapter. So i used QUIK and connect my camera to see if it would help, still the same situation....then all my recent pictures and videos are gone...no where to be found. THEY ARE ALL PRECIOUS MOMENTS !! PLEASE HELP

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Explorer
Posts: 12,961

Re: All my recent pictures and videos disappeared

Use your file explorer to look in your Pictures folder. If Quik uploaded the media, it will be in a GoPro folder in your pictures folder.