03-17-2019 03:36 AM
Post a photo, check out here other threads about this and no it is no longer waterproof till properly closed, if it is damaged, bent, etc you may need to contact gopro.com/contactus call by the landline and get it resolved.
03-17-2019 03:49 AM
Re- open and inspect it do not li ft with force at all and reclose , if it does not correctly close with a proper shut, get with gopro.
the cover does not open all the way and people sometimes over lift it and that cancause the issue. Brand new out of the box it will close correctly if asked if not return.,