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Tourist
Posts: 1
Accepted Solution

Agua en Hero Black 5

Buenos días, me ha entrado agua en la GPHero Black 5 sin sumergirla ni 2 metros. ¿Me pueden dar algún mail de asistencia para contactar?. Por teléfono y Chat me es imposible.
May anybody help me with an assistance email?.By the chat or telephone has been imposible contact with GoPro. The item is Water inside my GPHERO black with less of 2 meters under the sea water.
Thanks
Gracias

Accepted Solutions
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GoPro
Posts: 6,097

Re: Agua en Hero Black 5

 

Hi @nachoscense

 

You can contact our customer support team via phone or chat. 

We can't initiate a phone call. 

 

If chat is not available on your country or timezone you can change your region to US and you should be able to reach out with our support team. 

https://gopro.com/help/ContactUs

 

Regards,

-Jay 

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All Replies
Highlighted
GoPro
Posts: 6,097

Re: Agua en Hero Black 5

 

Hi @nachoscense

 

You can contact our customer support team via phone or chat. 

We can't initiate a phone call. 

 

If chat is not available on your country or timezone you can change your region to US and you should be able to reach out with our support team. 

https://gopro.com/help/ContactUs

 

Regards,

-Jay