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Tourist
Posts: 6

After Effects GoPro VR Reframe not working GLITCH

Hi all,
Thanks for your time. I'm working through a series of 360 projects at the moment and am having massive issues with the 'GoProVR Reframe' effect. Basically, after the effect has been added and used for a period of time a snowballing error moves across the entire project effecting everything associated with VR Reframe. All video associated with that effect starts to glitch, jump around then eventually disappear all together.
I have attempted numerous fixes, keyframe removal, proxies and nothing fixes the issue apart from the complete removal of the effect.

Adobe forums seem pretty useless so I'm hoping for some insight here

Deets as follows:

 

AE Version:
15.5.5 (Build 12)

 

Ae settings:
Memory- Installed RAM 37.1GB
Cache- Cacheing to SSD

Fast Draft:    Available

Texture Memory:    3231.00 MB

Ray-tracing:    GPU

 

OpenGL

Vendor:    NVIDIA Corporation

Device:    GeForce GTX 1080/PCIe/SSE2

Version:    2.1.2 NVIDIA 397.31

Total Memory:    7.89 GB

Shader Model:    4.0 or later  

CUDA

Driver Version:    9.2

Devices:    1 (GeForce GTX 1080)

Current Usable Memory:    6.48 GB (at application launch)

Maximum Usable Memory:    8.00 GB


System:
Intel(R) Core i7-7820X CPU@ 3.60GHz

NVIDIA GeForce GTX 1008 Ver 2.1.2 NVIDIA397.31

Win10, 1709, x64

 



AE_GLITCH.JPG

 

AE_GLITCH_V2.JPG

 

Sightseer
Posts: 1

Re: After Effects GoPro VR Reframe not working GLITCH

I'm having similar issues too, it seems when I've previously used fusion clips and set reframe points, those points come over even without using the effects plugin. I've tried renaming the file but that doesn't work, tried emptying the cache but still it seems to "remember" my last usage of the clip.

 

Adobe have no clue and say it's nothing to do with them. However if I take the clips to another computer and use them, well that works fine. So it seems to be stored someone on the original editing computer, really crappy that you can't clear that info.

 

I tried this in PP and AE and both suffer the same issue. Let me know if you find a workaround as I too have some big projects on the go that are now stuck, my other computer is too slow for editing this kind of video.

 

John

Tourist
Posts: 6

Re: After Effects GoPro VR Reframe not working GLITCH

Hey John,
My workaround is using the new VR 'mettle' tools built in to Ae and Pr, basically it's allowing you to do exactally the same as with GoPros ReFrame. Only thing you cant do is tiny planet but if thats something you really need check out the 'Mobius Zoom' addon in Mettles VR transition pack.

 

Hope this helps

Sightseer
Posts: 1

Re: After Effects GoPro VR Reframe not working GLITCH

Wish there was a fix, my entire project relies on this and it's suddenly become glitchy. Can't get it to work properly at all in AE. Seems a little more stable in Prem.

Tourist
Posts: 3

Re: After Effects GoPro VR Reframe not working GLITCH

Hello guys. I have the same problem here. Days of editing - everything seemed pretty normal. And at some point it just stopped working.

 

Check out my videos.

 

I confirm the bug. Here is a video I posted in the Facebook group for GoPro Fuision users.

I spent 2 full days of editing this video, everything was fine. I was just finished, and without any visible change in my actions, suddenly the plugin stopped working. I have created many videos with it, without any problem before.

 

I donwgraded the GeForce drivers - nothing (to which version I should downgrade actually??).

Kolor GoPro VR Reframe plugin is Version 1.0 - couldn't find an older one.
I reinstalled it - nothing.
I reinstalled Windows - nothing.
I reinstalled AfterEffects - nothing.
Updated Windows, cleared AE cache etc - nothing.

Check out the videos:
https://www.facebook.com/groups/goprofusion360/permalink/456874101496259/

 

https://www.facebook.com/groups/goprofusion360/permalink/457596108090725/

 

There is some more info in the comments and the videos description and another video too.


PLEASE HELP ME!

 

 

Sightseer
Posts: 1

Re: After Effects GoPro VR Reframe not working GLITCH

[ Edited ]

Hi have problems importing videos to after effecs, some video plugin is need?

GoPro
Posts: 8,221

Re: After Effects GoPro VR Reframe not working GLITCH

Hello @stoutboost33127

 

If you have not done so yet, please check if re-downloading the GoPro VR plugins will resolve the issue. http://www.kolor.com/gopro-vr-plugins/#download

 

Thanks, 
Marius

GoPro
Posts: 8,221

Re: After Effects GoPro VR Reframe not working GLITCH

Hello @deyany03

 

Thank you for the details that you provided. It would be best to get in touch with our Support team for further assistance and a more personalized support. You can reach the team through phone or chat here: https://gopro.com/help/ContactUs

 

Best regards, 
Marius