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Is your GoPro gear up to date? Check to see If it is on our Update page.
Posts: 1


No puedo actualizar mi camara a la version mas nueva que aparece en la pagina, cuando coloco la memoria apara el mensaje de falla de actualizacion y se queda atorada la camara, saco la bateria; la vuelvo a colocar y aparace que se actualiza con el icono del wifi, pero en realidad sique quedando con la actualizacion 3.01 y no se actualiza a la 3.09 que aparece en la pagina, ayuda por favor, gracias.

Posts: 6,802

Re: Actualizacion

@kenstigmon, you will want to make sure to follow all of the instructions as outlined on the GoPro website's update page to ensure no steps are being missed. I do also have some suggestions here that should help get the update working as well. 

  • Format the SD card before placing the update files in the root of the card (format on your computer, or DELETE ALL files in the camera's Delete menu); NOTE: Reformatting the SD card will delete all data off of the card, so be sure that you save any videos or pictures you want to keep on your computer before reformatting the SD card.

  • Be sure to place the individual files on the root level of the SD card, NOT in the UPDATE folder. 


Once you have the necessary file(s) placed on the SD card, unplug it from the computer and insert the microSD card into your camera. Once it's plugged in, power on the camera. The update should automatically initiate.