Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-64568%22%20slang%3D%22en-US%22%3EAccording%20to%20this%20forum%20it%20has%20been%20several%20months%20with%20this%20epic%20fail%20page.%20What%20gives%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-64568%22%20slang%3D%22en-US%22%3E%3CP%3EDoes%20Go%20Pro%20support%20Hero%203%2B%20cameras%20or%20not%3F%26nbsp%3B%26nbsp%3B%20I%20tried%20calling%20into%20support%20today%20and%20person%20didn't%20know%20what%20I%20was%20talking%20about%2C%26nbsp%3B%20Kept%20trying%20to%20direct%20me%20to%20do%20what%20I%20had%20already%20done%20dozens%20of%20times.%26nbsp%3B%26nbsp%3B%20Getting%20really%20frustrated%20by%20not%20being%20able%20to%20update%20this%20camera.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-64568%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO3%2B%20Silver%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-64588%22%20slang%3D%22en-US%22%3ERe%3A%20According%20to%20this%20forum%20it%20has%20been%20several%20months%20with%20this%20epic%20fail%20page.%20What%20gives%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-64588%22%20slang%3D%22en-US%22%3E%3CP%3EIt%20was%20up%20for%20awhile%20but%20then%20they%20recently%20changed%20the%20update%20page.%20Apparently%20someone%20messed%20up%20because%20the%20updates%20aren't%20working%20again.Hopefully%20they%20get%20it%20back%20up%20soon.%20I'd%20try%20again%20in%20the%20next%20few%20days.%20They%20are%20releasing%20the%20Hero6%20and%20Karma%20updates.%20They%20might%20get%20all%20of%20their%20updates%20sorted%20out%20with%20the%20release.%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Sightseer
Posts: 1

According to this forum it has been several months with this epic fail page. What gives?

Does Go Pro support Hero 3+ cameras or not?   I tried calling into support today and person didn't know what I was talking about,  Kept trying to direct me to do what I had already done dozens of times.   Getting really frustrated by not being able to update this camera.

Explorer
Posts: 12,208

Re: According to this forum it has been several months with this epic fail page. What gives?

[ Edited ]

It was up for awhile but then they recently changed the update page. Apparently someone messed up because the updates aren't working again.

Hopefully they get it back up soon. I'd try again in the next few days. They are releasing the Hero6 and Karma updates. They might get all of their updates sorted out with the release.