03-14-2019 06:15 PM
I plugged my Hero 5 Black into my computer in order to move all of the video files into one of my travel folders. I noticed that I had a few pictures in the group that I didn't want. I went to deleted them, but instead it deleted everything!!! These videos are worth so much to me! I need them back ASAP. Someone please help.
03-15-2019 01:57 AM
GoPro should offer a free program to recover lost footage, they don;t.. you take hte card out put to the side rite down DO NOT USE!.. go out and get a program to recover, if it even costs $$$.
Stella, Recuva, etc,,
If you dig deep there is one for free that does 50% for free and can trick it to do it 100% via Dos and commands from history it worked great.
that is your option, if you use the card then say good bye to those files you want not to over write them at a;;; t recover.
03-15-2019 08:19 AM - edited 03-15-2019 08:19 AM
Sorry to hear about what happened. We do not have a recommended way to get the file repaired/ recovered as this may vary from SD card manufacturers of the preferred methods for recovering your data.
However, you may be able to perform a Google search to find various data recovery options to recover the footage that had been lost/corrupted.
Yet, please do your research on whichever data recovery software is best for you as it may require activation of the software and there may be varying costs.