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Tourist
Posts: 1

Accident from a tripod

[ New ]
Causing the lens to scratch
Please support

 


Accepted Solutions
GoPro
Posts: 14,051

Re: Accident from a tripod

[ New ]

@wuttinan, if you contact our Support team, they will be able to look into options for you. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.

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Nomad
Posts: 6,890

Re: Accident from a tripod

[ New ]

You can try having your camera replaced using the GoPro Plus option but there will be a replacement camera fee, but this is less than the cost of the camera.

 

 

Adventurer
Posts: 13,858

Re: Accident from a tripod

[ New ]

well we all take the chances like said see if accedental damages are covered.

GoPro
Posts: 14,051

Re: Accident from a tripod

[ New ]

@wuttinan, if you contact our Support team, they will be able to look into options for you. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.