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Tourist
Posts: 1

Accident from a tripod

Causing the lens to scratch
Please support

 

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Nomad
Posts: 3,801

Re: Accident from a tripod

You can try having your camera replaced using the GoPro Plus option but there will be a replacement camera fee, but this is less than the cost of the camera.

 

 

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Adventurer
Posts: 13,366

Re: Accident from a tripod

well we all take the chances like said see if accedental damages are covered.

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GoPro
Posts: 8,570

Re: Accident from a tripod

@wuttinan, if you contact our Support team, they will be able to look into options for you. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.