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Hiker
Posts: 319

Abnormal noise is recorded in the video shot with HERO9 Black.

[ New ]

Abnormal noise is recorded in the video shot with HERO9 Black.


Please check the video at the URL below.


https://www.youtube.com/watch?v=PMuBzrdXNLs&feature=youtu.be


I don't connect any mounts to the camera, and I hold the camera alone for shooting.


The firmware version of the camera is "v1.21".


The microSD card used is "SanDisk Extreme (UHS-1 U3 / V30) A2 64GB".


I manually re-updated the camera from the URL below, but this issue was not resolved.


https://gopro.com/en/us/update/hero9-black


Is this an initial failure of the camera?


Does anyone have the same problem?


Someone please help me.

Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.
Hiker
Posts: 319

Re: Abnormal noise is recorded in the video shot with HERO9 Black.

[ New ]

Does anyone have the same problem?


Someone please help me.

Backpacker
Posts: 1,106

Re: Abnormal noise is recorded in the video shot with HERO9 Black.

[ New ]

hi,

you are filming in low light.

can you please:

  • explain what exactly do you mean by noise?
    • I personally do not see an issue
  • tell us what are the settings?
    • FOV - linear?
    • resolution
    • fps
    • iso max
    • EV, shutter etc...

 

 

 

 

 

Hiker
Posts: 10

Re: Abnormal noise is recorded in the video shot with HERO9 Black.

[ New ]

I am also getting these same crackling sounds, handheld, walking on carpeted surface in my silent home (trying to minimize variables). 

 

The only thing I could isolate is that it happens (so far, not claiming exclusively) in factory Standard video mode... tweaking that mode to other digital lenses it has not happened yet (but not being exhaustive here), because I don't have all day to spend on this.

 

Experienced user, recommended Sandisk SD, latest firmware 1.21 etc etc.

Hiker
Posts: 10

Re: Abnormal noise is recorded in the video shot with HERO9 Black.

[ New ]

@robert1326 wrote:

hi,

you are filming in low light.

can you please:

  • explain what exactly do you mean by noise?
    • I personally do not see an issue
  • tell us what are the settings?
    • FOV - linear?
    • resolution
    • fps
    • iso max
    • EV, shutter etc...

 

 

 

 

 


 

He means audio noise (there is a bad crackling), not video noise....

Nomad
Posts: 5,662

Re: Abnormal noise is recorded in the video shot with HERO9 Black.

[ New ]

Yup, that AUDIO noise is pretty obvious and should not be there at all.  I see similar issues have been reported by other GoPro users.  Hopefully this is something they can fix with a firmware update.

Backpacker
Posts: 1,106

Re: Abnormal noise is recorded in the video shot with HERO9 Black.

[ New ]

@ricksw @godv @irishmanpdx 

sorry!.... I did not noticed the headphones disconnected from the laptop, and the volume on the internal speakers was too low to hear the cracks with the headphone on my ears....

I thought video is without audio..... 😉

 

Hiker
Posts: 319

Re: Abnormal noise is recorded in the video shot with HERO9 Black.

[ New ]

I'm pointing out voice noise.


I am suffering from this problem.


I can't find anything in common when this problem occurs.


However, this symptom often occurs in the first video shot in a day.


Is there anyone else with this problem?


Will this be resolved in a future firmware update?


For GoPro


Please help me