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Posts: 1

7 silver won't charge

[ New ]

Hi there


I have looked through a considerable amount of your online help and reset the go pro many times to no avail. The gopro silver 7 I have will not retain charge. I can get it to turn on but it stays at 0% and never charges. I am using the charing cable you supplied.


What can I do?


Speak soon




Serial no.C3301324963466

Posts: 11

Re: 7 silver won't charge

[ New ]

Espero te encuentres bien, lo mejor es que te contactes con quien te vendío la camara para la garantía o en su defecto de fabrica si fue por acá te cambiaran la camara.


Best regards.

Posts: 6,097

Re: 7 silver won't charge

[ New ]

Hi @alanm56741,


Please contact GoPro Customer Support via phone or chat for assistance:

If it is still brand new you may return your camera and have it replaced.