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Tourist
Posts: 2

7 silver static noise on video playback on the gopro

[ New ]

gopro 7 silver loud static noise when listening to all video recordings no matter where im recording when you play the video all you hear is static the video is great tho ive tried factory reset different sd cards current one is a sandisk extreme 128gb ive tried maual update with no luck i got the camera two years ago new as a gift ive only used it a dozen times but that thirtenth time all you hear for audeo is static please help 

GoPro
Posts: 29,704

Re: 7 silver static noise on video playback on the gopro

[ New ]

Hi @snowyalp4803

 

What was the last activity done with the camera before this happened?

Let our Support Team check on this further.

Please reach out to them through https://gopro.com/help/ContactUs
Have your camera's serial number and proof of purchase ready.

It will also be best if you can share some sample files with them.

 

Thanks!

Ej
 

Tourist
Posts: 2

Re: 7 silver static noise on video playback on the gopro

[ New ]

i had it mounted under my hemet visor me and a friend just trail ride dirt bikes its worked great up untill the last three rides i still used it hoping it world just start working again