10-19-2020 11:30 AM
7 Black and a hero will not function....only a year old[ New ]
I have currently two cameras, 7 Black and a Hero...and both will not shut on and one truns on but wont shut off.
I have purchased a new camera (Another gopro) but I am truly at a lost bc I have just bught these last summer.
Please advise, we are a budidng channel that is ramping up for first season.
10-19-2020 01:16 PM
Re: 7 Black and a hero will not function....only a year old[ New ]
Please try re-flashing the software. See https://gopro.com/en/us/update
Once done, reset the camera. https://community.gopro.com/t5/en/Reset-Camera-Settings/ta-p/388279
Let us know how it goes.
You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.