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Tourist
Posts: 1
Accepted Solution

5Black won’t work with Karma grip

I bought the 5 Black with the Karma drone combo. The camera won’t function with the Karma grip. Screen stays stuck on “USB CONNECTED”. This happens on both of my Karma handles, but works when connected to the drone. Just bought another 5 Black and works perfectly fine. Karma grips also work with my 4 Silver as well. All cameras are up to date. Any suggestions? 


Accepted Solutions
GoPro
Posts: 3,924

Re: 5Black won’t work with Karma grip

Hi @megastar2878,

 

I am sorry to hear you are running into issues with that Karma Grip. You may want to give these steps a try:

 

https://gopro.com/help/articles/How_To/How-to-hard-reset-the-Karma-Grip

 

I would also re-manually update that camera: https://gopro.com/update/hero5

 

If you are still running into issues it may be helpful to uninstall and reinstall the harness of the Karma Grip stabilizer.

 

Best,

Ryan

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All Replies
GoPro
Posts: 3,924

Re: 5Black won’t work with Karma grip

Hi @megastar2878,

 

I am sorry to hear you are running into issues with that Karma Grip. You may want to give these steps a try:

 

https://gopro.com/help/articles/How_To/How-to-hard-reset-the-Karma-Grip

 

I would also re-manually update that camera: https://gopro.com/update/hero5

 

If you are still running into issues it may be helpful to uninstall and reinstall the harness of the Karma Grip stabilizer.

 

Best,

Ryan