Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see if it is on our Update page.
Cameras
Reply
Sightseer
Posts: 1

5 session connectivity issue

[ New ]

I haven't uesd my Session 5 in a while

 

Now i'm having Conectivity Problems with my Cell

It's see's it but won't Link Up 


Accepted Solutions
GoPro
Posts: 30,862

Re: 5 session connectivity issue

[ New ]

Hi @agiledive88640

 

Were you able to go through the steps on Troubleshooting GoPro App Connectivity Issues 

Can you help us with the following information: Camera version, GoPro App version, phone and OS version.

 

If using an Android phone, put the camera in pairing mode.

Take note of the Wi-Fi name and password.

Send the app to the background and manually connect to the camera from your phone’s WiFi settings. 

 

Let us know how it goes.

 

Thanks!
Ej

View solution in original post


All Replies
GoPro
Posts: 30,862

Re: 5 session connectivity issue

[ New ]

Hi @agiledive88640

 

Were you able to go through the steps on Troubleshooting GoPro App Connectivity Issues 

Can you help us with the following information: Camera version, GoPro App version, phone and OS version.

 

If using an Android phone, put the camera in pairing mode.

Take note of the Wi-Fi name and password.

Send the app to the background and manually connect to the camera from your phone’s WiFi settings. 

 

Let us know how it goes.

 

Thanks!
Ej