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Tourist
Posts: 2

5 days after purchase my new GoPro Hero 6 is showing wear on a small spot of the exterior grey coat.

My new Hero 6 seems to be working perfectly but what appears to be a small spot of wear has appeared on the top left hand corner of the camera. The unit was only purchased a week ago, has not been dropped or in any way used roughly to explain the wear mark. 

The mark is approximately 1mm below the top left corner of the casing supplied with the camera, is cresent shaped and approximately 3mm in lenght and 0.5 mm wide, appearing as a shiny plastic? showing through the grey coating.

I am only concerned that the issue will increase in size over time when I start using the camera.

How serious is this problem and does the camera need to be replaced ?

Mike.

Adventurer
Posts: 10,334

Re: 5 days after purchase my new GoPro Hero 6 is showing wear on a small spot of the exterior grey c

Most likely it's fine, but you can return to where you purchased it and ask for a replacement. If you purchased from GoPro directly, you can reach their Support Team here https://gopro.com/help/ContactUs and they will give you your options.
Adventurer
Posts: 8,472

Re: 5 days after purchase my new GoPro Hero 6 is showing wear on a small spot of the exterior grey c

COntact the place of Purchase and use your Return policy.   I also not just tell us, SHOW us and we'llsay  its okay to continue to use  you'll get plenty more war wounds down the road no matter what.  the rubber  wil lwear it may tear  .  Oils on body can discolour things, you neveer know.  i say did you take out hte  frame and cause hte rub to cause the issue?