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Posts: 1

5 black se apaga a los 5 segundos

Hola buenas tardes, mí cámara comenzó a apagarse y prenderse sola, si la prendo manualmente se apaga a los 5 segundos alguna solución?? No puedo reinstalar el software porque se apaga enseguida, no me deja selecciónar nada ! La dejo quieta en la mesa y se en
Posts: 3,680

Re: 5 black se apaga a los 5 segundos

@activecree648, sorry to hear about the trouble. Reinstalling the firmware update of the camera can help correct any errors with the current software installation. Follow the Manual Update instructions specified in this article: 

Additionally, make sure that a recommended SD card is used for your camera. Using SD cards that aren't recommended can cause issues like freezing as the card isn't fast enough to write the content, the camera getting hot or battery consumption is higher than normal as the camera stays in an active mode trying to sync to the card.

If the issue persists, our Support team will be able to assist you with the next steps. You may reach out to them through