Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-310777%22%20slang%3D%22en-US%22%3E4K%20Playback%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-310777%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHi%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EMy%20husband%20is%20in%20the%20US%20with%20his%20new%20hero%207%20black%20and%20has%20recorded%20some%20video%20at%20an%20NBA%20game.%20He%20is%20trying%20to%20view%20the%20videos%20on%20a%20samsang%20tablet..%20would%20this%20video%20look%20blurry%20as%20it's%20not%20a%204k%20TV%3F%20Just%20want%20to%20have%20the%20correct%20settings%20so%20he%20doesn't%20come%20back%20with%20crappy%20videos.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks%20%3A)%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-310777%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO7%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-310785%22%20slang%3D%22en-US%22%3ERe%3A%204K%20Playback%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-310785%22%20slang%3D%22en-US%22%3EMost%20likely%20the%20video%20he's%20watching%20is%20a%20LRV%20file.%20When%20the%20camera%20records%20in%20high%20resolution%20is%20creates%20a%20separate%20low%20resolution%20video%20(LRV)%20for%20display%20on%20mobile%20devices.%3CBR%20%2F%3E%3CBR%20%2F%3EIf%20he%20has%20transferred%20over%20the%20actual%20mp4%20video%20and%20is%20playing%20that%20file%2C%20then%20there%20could%20be%20another%20issue.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-310794%22%20slang%3D%22en-US%22%3ERe%3A%204K%20Playback%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-310794%22%20slang%3D%22en-US%22%3E%3CP%3EI%20am%20not%20sure%20what%20he%20has%20done.%20He%20did%20it%20through%20the%20app.%20Is%20the%204k%2030%20the%20best%20setting%20for%20an%20indoor%20basketball%20game%20or%20is%20there%20a%20better%20option%3F%20Thanks%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-310812%22%20slang%3D%22en-US%22%3ERe%3A%204K%20Playback%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-310812%22%20slang%3D%22en-US%22%3EHe%20was%20most%20likely%20viewing%20it%20on%20the%20app%2C%20which%20means%20he%20was%20watching%20the%20LRV%20file%20(unless%20he%20downloaded%20the%20file).%204K%2F30fps%20should%20be%20fine.%20Depending%20on%20how%20far%20he%20is%20from%20the%20court%2C%20the%20players%20might%20look%20pretty%20small.%20He%20can%20use%20the%20zoom%20feature%20on%20the%20camera%20or%20when%20it%20comes%20time%20to%20edit%20the%20video%2C%20he%20can%20use%20a%201080p%20sequence%20and%20then%20scale%20the%20image%20to%20create%20a%20zoom%20(which%20is%20the%20better%20option).%3CBR%20%2F%3E%3CBR%20%2F%3EThere%20are%20actually%20many%20settings%20and%20editing%20techniques%20that%20can%20be%20employed%2C%20but%20it%20takes%20time%20and%20knowledge%20to%20utilize%20them%20correctly.%20If%20his%20knowledge%20is%20pretty%20basic%2C%20then%20I'd%20recommend%20turning%20Protune%20on%20and%20just%20using%20the%20defaults%20in%204K.%3CBR%20%2F%3E%3CBR%20%2F%3EOne%20other%20simple%20settings%20he%20might%20try%20is%20the%20selective%20exposure%20balance.%20Simply%20press%20on%20the%20rear%20LCD%20until%20a%20small%20white%20box%20appears.%20Move%20the%20box%20arrived%20the%20screen%20until%20the%20picture%20has%20the%20best%20exposure.%20Press%20the%20box%20again%20to%20lock%20the%20value%20and%20then%20press%20the%20check%20mark.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-310823%22%20slang%3D%22en-US%22%3ERe%3A%204K%20Playback%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-310823%22%20slang%3D%22en-US%22%3E%3CP%3EThank%20you%20so%20much%20for%20your%20help%2C%20I%20greatly%20appreciate%20it.%20Yes%20he%20is%20very%20basic%20with%20technology%20so%20don't%20want%20to%20confuse%20him%20but%20I%20will%20definately%20pass%20on%20that%20information.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-311346%22%20slang%3D%22en-US%22%3ERe%3A%204K%20Playback%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-311346%22%20slang%3D%22en-US%22%3E%3CBLOCKQUOTE%3E%3CHR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F92717%22%20target%3D%22_blank%22%3E%40spirydusk70720%3C%2FA%3E%26nbsp%3Bwrote%3A%3CBR%20%2F%3E%3CP%3EThank%20you%20so%20much%20for%20your%20help%2C%20I%20greatly%20appreciate%20it.%20%3CFONT%20color%3D%22%23000000%22%3EYes%20he%20is%20very%20basic%20with%20technology%20so%20don't%20want%20to%20confuse%20him%20but%20I%20will%20definately%20pass%20on%20that%20information.%3C%2FFONT%3E%3C%2FP%3E%0A%3CHR%20%2F%3E%3C%2FBLOCKQUOTE%3E%0A%3CP%3E%3CFONT%20color%3D%22%23000000%22%3E%3CSPAN%3E4K%2F30fps%20should%20be%20fine.%20Depending%20on%20how%20far%20he%20is%20from%20the%20court%2C%20the%20players%20might%20look%20pretty%20small.%20He%20can%20use%20the%20zoom%20feature%20on%20the%20camera%20or%20when%20it%20comes%20time%20to%20edit%20the%20video%2C%20he%20can%20use%20a%201080p%20sequence%20and%20then%20scale%20the%20image%20to%20create%20a%20zoom%20(which%20is%20the%20better%20option).%3C%2FSPAN%3E%3C%2FFONT%3E%3C%2FP%3E%0A%3CHR%20%2F%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-323007%22%20slang%3D%22en-US%22%3ERe%3A%204K%20Playback%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-323007%22%20slang%3D%22en-US%22%3E%3CBLOCKQUOTE%3E%3CHR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F91561%22%20target%3D%22_blank%22%3E%40jeffreyi54%3C%2FA%3E%26nbsp%3Bwrote%3A%3CBR%20%2F%3E%3CBLOCKQUOTE%3E%3CHR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F92717%22%20target%3D%22_blank%22%3E%40spirydusk70720%3C%2FA%3E%26nbsp%3Bwrote%3A%3CBR%20%2F%3E%3CP%3E%3CU%3EThank%20you%20so%20much%20for%20your%20help%2C%20I%20greatly%20appreciate%20it.%20%3CFONT%20color%3D%22%23000000%22%3EYes%20he%20is%20very%20basic%20with%20technology%20so%20don't%20want%20to%20confuse%20him%20but%20I%20will%20definately%20pass%20on%20that%20information.%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fwww.psiphon.onl%22%20target%3D%22_self%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Epsiphon%3C%2FA%3E%3C%2FFONT%3E%3C%2FU%3E%3C%2FP%3E%3CHR%20%2F%3E%3C%2FBLOCKQUOTE%3E%3CP%3E%3CFONT%20color%3D%22%23000000%22%3E%3CSPAN%3E4K%2F30fps%20should%20be%20fine.%20Depending%20on%20how%20far%20he%20is%20from%20the%20court%2C%20the%20players%20might%20look%20pretty%20small.%20He%20can%20use%20the%20zoom%20feature%20on%20the%20camera%20or%20when%20it%20comes%20time%20to%20edit%20the%20video%2C%20he%20can%20use%20a%201080p%20sequence%20and%20then%20scale%20the%20image%20to%20create%20a%20zoom%20(which%20is%20the%20better%20option).%3C%2FSPAN%3E%3C%2FFONT%3E%3C%2FP%3E%3CHR%20%2F%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CHR%20%2F%3E%3C%2FBLOCKQUOTE%3E%3CP%3EAny%20update%20%3F%3F%3F%2F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-323015%22%20slang%3D%22en-US%22%3ERe%3A%204K%20Playback%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-323015%22%20slang%3D%22en-US%22%3E%3CP%3ESo%20he%20is%20back%20and%20viewing%20the%20video%20was%20the%20next%20drama!%20Tried%20on%20a%20usb%20but%20that%20didn't%20work%20so%20ended%20up%20with%20a%20micro%20hdmi%20cable.%20Is%20there%20anyway%20to%20find%20out%20what%20settings%20were%20used%20for%20the%20video%3F%20Some%20video%20is%20great%20and%20others%20are%20a%20bit%20jumpy.%20Thanks%20%3A)%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Sightseer
Posts: 3

4K Playback

 

Hi,

 

My husband is in the US with his new hero 7 black and has recorded some video at an NBA game. He is trying to view the videos on a samsang tablet.. would this video look blurry as it's not a 4k TV? Just want to have the correct settings so he doesn't come back with crappy videos.

 

Thanks :)

Explorer
Posts: 11,707

Re: 4K Playback

Most likely the video he's watching is a LRV file. When the camera records in high resolution is creates a separate low resolution video (LRV) for display on mobile devices.

If he has transferred over the actual mp4 video and is playing that file, then there could be another issue.
Sightseer
Posts: 3

Re: 4K Playback

I am not sure what he has done. He did it through the app. Is the 4k 30 the best setting for an indoor basketball game or is there a better option? Thanks

Explorer
Posts: 11,707

Re: 4K Playback

He was most likely viewing it on the app, which means he was watching the LRV file (unless he downloaded the file). 4K/30fps should be fine. Depending on how far he is from the court, the players might look pretty small. He can use the zoom feature on the camera or when it comes time to edit the video, he can use a 1080p sequence and then scale the image to create a zoom (which is the better option).

There are actually many settings and editing techniques that can be employed, but it takes time and knowledge to utilize them correctly. If his knowledge is pretty basic, then I'd recommend turning Protune on and just using the defaults in 4K.

One other simple settings he might try is the selective exposure balance. Simply press on the rear LCD until a small white box appears. Move the box arrived the screen until the picture has the best exposure. Press the box again to lock the value and then press the check mark.
Sightseer
Posts: 3

Re: 4K Playback

Thank you so much for your help, I greatly appreciate it. Yes he is very basic with technology so don't want to confuse him but I will definately pass on that information.

Sightseer
Posts: 2

Re: 4K Playback

[ Edited ]

@spirydusk70720 wrote:

Thank you so much for your help, I greatly appreciate it. Yes he is very basic with technology so don't want to confuse him but I will definately pass on that information.


4K/30fps should be fine. Depending on how far he is from the court, the players might look pretty small. He can use the zoom feature on the camera or when it comes time to edit the video, he can use a 1080p sequence and then scale the image to create a zoom (which is the better option).


 

Sightseer
Posts: 1

Re: 4K Playback

So he is back and viewing the video was the next drama! Tried on a usb but that didn't work so ended up with a micro hdmi cable. Is there anyway to find out what settings were used for the video? Some video is great and others are a bit jumpy. Thanks :)