Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Hiker
Posts: 6

4 month old MAX just died

[ New ]

My 4 month old lightly used MAX just quit on me. It won't switch on..

 

I have replaced with 2 different fully charged batteries, remove and replace sad card, pressed mode button for more than 10 secs. Nothing works. 

Tried support chat and was on hold for hours...still waiting now. Requested a call back. It's been at least 3 hours and nothing. 

GOPRO or any other kind soul please let me know what to do next?

 

thanks!

dennis

GoPro
Posts: 22,051

Re: 4 month old MAX just died

[ New ]

Hi @activepike77253

 

We were able to pull up your case and see Support was able to assist you.

If you have further questions, please follow up with them through https://gopro.com/help/ContactUs

 

 

Thanks!

Ej

Hiker
Posts: 6

Re: 4 month old MAX just died

[ New ]
Yup the chat support finally came on after i posted this. Thanks