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Hiker
Posts: 6

4 month old MAX just died

My 4 month old lightly used MAX just quit on me. It won't switch on..

 

I have replaced with 2 different fully charged batteries, remove and replace sad card, pressed mode button for more than 10 secs. Nothing works. 

Tried support chat and was on hold for hours...still waiting now. Requested a call back. It's been at least 3 hours and nothing. 

GOPRO or any other kind soul please let me know what to do next?

 

thanks!

dennis

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GoPro
Posts: 20,097

Re: 4 month old MAX just died

Hi @activepike77253

 

We were able to pull up your case and see Support was able to assist you.

If you have further questions, please follow up with them through https://gopro.com/help/ContactUs

 

 

Thanks!

Ej

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Hiker
Posts: 6

Re: 4 month old MAX just died

Yup the chat support finally came on after i posted this. Thanks