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Sightseer
Posts: 1

360 fusion video not playing on phone

[ New ]
The videos show up with the picture of the start of the video but when I hit play screen is black and can hear sound.

Accepted Solutions
GoPro
Posts: 23,131

Re: 360 fusion video not playing on phone

[ New ]

 

Hi @grandoasis37536

 

Where are you playing the videos is it on Fusion Studio or through the GoPro App? 

 

Fore reference you may check: https://gopro.com/help/articles/block/fusion-supported-devices

 

Thanks!

Ej

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All Replies
GoPro
Posts: 23,131

Re: 360 fusion video not playing on phone

[ New ]

 

Hi @grandoasis37536

 

Where are you playing the videos is it on Fusion Studio or through the GoPro App? 

 

Fore reference you may check: https://gopro.com/help/articles/block/fusion-supported-devices

 

Thanks!

Ej