06-30-2020 04:59 AM
I've bought two 256GB extreme pro memory cards for my gopro hero 8. both work in my laptop. The first one i could get out of the SD Error. Couldnt fornat in Gopro. got new one looked like it worked but first recording was currupted and now i cant get it to record for more than 6 seconds without prob. I've formated on PC both of them. I also have a 128gb sansdisk that is a few years old that doesnt seem to have any problems. Any help? because i'd like to have more memory in there. Thanks
06-30-2020 06:18 AM
Hello, @loyalpike12442. Is your Extreme PRO card this type SanDisk Extreme PRO (UHS-1 U3 / V30) A2 256GB? If so, there should not be an issue with using it in the camera. Have you been able to format the cards on a computer prior to introducing them to the camera?
If you continue to get the same error, try manually updating the camera firmware to make sure there are no errors associated with firmware. The steps under Manual Update here will guide you.
Should you continue to observe the same issue even after the update, let our Support team at https://gopro.com/help/ContactUs so they can assist you with th next steps.
06-30-2020 06:18 AM
I use a 512GB SD (Samsung EVO Select 512GB microSDXC UHS-I U3 / V30 100MB / s) without any problems!
So it can't be because of the size ... The SD card was formatted with the GoPro? The specifications (UHS-I U3 V30) also fit?
What firmware does the camera have (currently 1.6)?
Standard instruction of the support (manual update, factory reset) already carried out?
06-30-2020 06:38 AM
Yes, I'm pretty tech savy. I just got the gopro for my birthday and bought these memory cards because they were on the approved list. Formatted many times even did a long format. all seems ok on a computer. just tried the two memory card. update failed manually on both...
06-30-2020 07:43 AM
Did you format the cards in the camera before use? You said you formatted them in your pc but did you then go and format them in the camera to set up the file structure for use with the camera?
06-30-2020 07:46 AM