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Sightseer
Posts: 1

2-day shipping on Hero 8 Black is incorrect

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Yesterday, I ordered a Hero 8 Black with the free 2-day shipping.  Called back today since I haven't received a confirmation.

 

I was told that the Hero 8 Black is out of stock and they don't know when they will be getting more inventory.

 

The ordering process has been a very painful experience.  I've had to call/chat with them multiple times because of issues with my order.

 

I know they make a good product and the customer service is been friendly but it's been painful trying to buy $400 worth of gear.

GoPro
Posts: 24,583

Re: 2-day shipping on Hero 8 Black is incorrect

[ New ]

Hello @brianb400

 

Sorry for any trouble caused.

We'll have this shared with the team.

Please continue working with our Support Team regarding your order.

You may contact them through https://gopro.com/help/ContactUs

 

 

Thanks!

Ej

Tourist
Posts: 13

Re: 2-day shipping on Hero 8 Black is incorrect

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COSTCO Hero 8 with 32 GB memory card and handle $280 in-stock. Got mine a few weeks ago. Only the Media mod is in stock and available through GoPro only (not in stock most places)

Adventurer
Posts: 13,678

Re: 2-day shipping on Hero 8 Black is incorrect

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 this is how I see it.  So forgive me when I say it.

 

two day delivery you will pay for. once again GoPro fools the Customers. your option i FREE delivery at their time schedule, or Paid two day delivery your money?