02-27-2019 02:45 AM
I'm experiencing the same issue. The date/time is accurate on my GoPro (Hero 4 Silver w/ 5.0 firmware). I shot a bunch of footage over the last couple days, but when I go to import the date for every file is same time on 1/1/1970. I went through the manual firmware update (successful), tried again to import footage, and experienced same issue...
04-23-2019 11:18 PM
Same here, I checked the media too, but luckily all movies and photographs have the correct time on the files themselves (and probably in the exif data too) so theoretically it should be possible after an update to move them into the right folder
see screenshot, file is located under 1970-01-01 but has the right dates
06-09-2019 11:24 PM - last edited on 06-11-2019 12:14 PM by aenriquez
I did a support request, provided all the info 3 TIMES!!! (because of these lazy to handle the conversation history) and as a result, after 1 month they sent me an email, requesting do the same procedure...
GoPro, that the only I can tell to your support team. Just wasted the time, and seems the issue will not be solved
06-14-2019 08:21 PM
Sorry to hear about the experience, @megaoasis61552. We checked on the case and see that Support sent an email with further instructions for troubleshooting. If you are still experiencing the same issue, it would be best to get in touch with Support for further assistance. Thanks!