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Tourist
Posts: 3
Accepted Solution

1.70 firmware bug?

Just noticed something odd using v1.70 (latest).

 

On the photo mode if you go to turn 'superphoto HDR' to on obviously it disables RAW but it tells you with a popup that it will remain set to on. Right. Now then turn 'super photo HDR' off again. You cannot access RAW at all. I had to factory reset mine.

 

Bug?

 

My update was done manually after downloading the 1.70 fw from GoPro site then updating directly in-camera from the card so it isn't an update error.

 

 


Accepted Solutions
Tourist
Posts: 3

Re: 1.70 firmware bug?

I figured this out and it is in fact NOT a firmware issue apologies!

 

The problem is when you select a HDR photo setting and the H7 Black warns you that RAW will be disabled but remain on.

Fine.

 

When you go back to turn HDR off and you sometimes find RAW greyed out it is because you have to be in wide FOV - RAW cannot be enabled in linear FOV.

 

Simple solution is: always use wide if you want images to record in RAW also in photo mode.

View solution in original post


All Replies
GoPro
Posts: 10,629

Re: 1.70 firmware bug?

 

Hi @merlinemrys2019

 

I have tested 2 HERO7 Black cameras (one with an SD card and one without) and was not able to replicate the issue.

 

To isolate the issue, take the SD card out from your camera then see if you can change the RAW settings without the camera freezing.

 

Thanks!

Ej

Tourist
Posts: 3

Re: 1.70 firmware bug?

I figured this out and it is in fact NOT a firmware issue apologies!

 

The problem is when you select a HDR photo setting and the H7 Black warns you that RAW will be disabled but remain on.

Fine.

 

When you go back to turn HDR off and you sometimes find RAW greyed out it is because you have to be in wide FOV - RAW cannot be enabled in linear FOV.

 

Simple solution is: always use wide if you want images to record in RAW also in photo mode.