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Sightseer
Posts: 1
Accepted Solution

침수건 as 문의

이베이에서 구입한 고프로5블랙을 얼마전 바닷가에서 사용했습니다.

케이스 없이 10방수가 되는걸로 알고있었는데, 1미터도 되지 않는 수심에서 꺼지더군요.

처음에는 배터리가 방전되어 작동이 안되는줄 알았는데, 집에와서 확인해보니 침수가 되었네요.

as를 받고싶은데 어떻게 진행을 해야 하나요?

답변 부탁드립니다.


Accepted Solutions
GoPro
Posts: 8,913

Re: 침수건 as 문의

Hello @충재강1238

 

Sorry  to hear about your camera. For this case, it would be best to contact our Support team for assistance. You can reach them via phone or chat through https://gopro.com/help/ContactUs. 

 

Thanks, 
Marius

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All Replies
GoPro
Posts: 8,913

Re: 침수건 as 문의

Hello @충재강1238

 

Sorry  to hear about your camera. For this case, it would be best to contact our Support team for assistance. You can reach them via phone or chat through https://gopro.com/help/ContactUs. 

 

Thanks, 
Marius