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Sightseer
Posts: 1

업데이트 후 검정색 화면

[ New ]
안녕하세요
고프로 업데이트가 계속 떠서 업데이트를 했는데,
업데이트 후 카메라를 켜니까 검정색 화면만 나오고 작동이랑 페어링이 안되요..
몇일 째 아무런 반응이 없습니다..
어떻게 해야하나요?
Nomad
Posts: 443

Re: 업데이트 후 검정색 화면

[ New ]

Download the update files manual and put on sd card.

 

Put in camera and switch on.

 

This will do update again.

 

 

GoPro
Posts: 11,133

Re: 업데이트 후 검정색 화면

[ New ]

@rapidrange16675, reinstalling the firmware update of the camera can also help correct any errors with the current software installation. Using an SD card adapter, connect your microSD card to your computer and follow the Manual Update instructions specified in this article: https://community.gopro.com/t5/en/How-to-Update-GoPro-Cameras/ta-p/394229

 

If the issue persists after going through the suggested troubleshooting steps, our Support team will be able to assist you further in resolving this. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.