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03-27-2020 10:00 PM
배터리 분리또는 방전시때 날짜 초기화
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03-28-2020 09:57 AM
Re: 배터리 분리또는 방전시때 날짜 초기화
[ New ]@junghyeony38, if the battery is removed from the camera for an extended period of time, you must reset the date and time (automatically or manually). The date and time are automatically updated when you connect your camera to the Quik Desktop app. However, you can manually change these settings, on the camera itself, if needed.
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03-28-2020 09:57 AM
Re: 배터리 분리또는 방전시때 날짜 초기화
[ New ]@junghyeony38, if the battery is removed from the camera for an extended period of time, you must reset the date and time (automatically or manually). The date and time are automatically updated when you connect your camera to the Quik Desktop app. However, you can manually change these settings, on the camera itself, if needed.
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03-30-2020 07:17 AM
Re: 배터리 분리또는 방전시때 날짜 초기화
[ New ]But mine wasn't a long-term battery disconnection.
The date is initialized every time the battery is removed. What is this symptom?
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03-30-2020 08:20 AM
Re: 배터리 분리또는 방전시때 날짜 초기화
[ New ]Hello, @junghyeony38. It should not be the case. I just tested with a HERO7 Black on firmware version 1.90. Took the battery out for a minute and put the battery back in and the camera retained the date and time set.
If you have not done it yet, perform a manual firmware update, even if the camera may already have the latest firmware. The manual update will help clear out any possible error with the current installation. The steps under Manual Update here will guide you.
After the update, do a factory reset following these instructions. Let us know how it works out. Thanks!
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03-31-2020 03:20 AM
Re: 배터리 분리또는 방전시때 날짜 초기화
[ New ]The symptoms were the same when the battery was disconnected and running again.
After resetting the instrument, the symptoms disappeared. Thank you very much.
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03-31-2020 10:13 AM