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Sightseer
Posts: 3

배터리 분리또는 방전시때 날짜 초기화

[ New ]

고프로의 배터리를 분리하거나 배터리방전때마다 날짜가 초기화됩니다.

기기는 고프로7 블랙 더스크화이트입니다.


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GoPro
Posts: 12,487

Re: 배터리 분리또는 방전시때 날짜 초기화

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@junghyeony38, if the battery is removed from the camera for an extended period of time, you must reset the date and time (automatically or manually). The date and time are automatically updated when you connect your camera to the Quik Desktop app. However, you can manually change these settings, on the camera itself, if needed.

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GoPro
Posts: 12,487

Re: 배터리 분리또는 방전시때 날짜 초기화

[ New ]

@junghyeony38, if the battery is removed from the camera for an extended period of time, you must reset the date and time (automatically or manually). The date and time are automatically updated when you connect your camera to the Quik Desktop app. However, you can manually change these settings, on the camera itself, if needed.

Sightseer
Posts: 3

Re: 배터리 분리또는 방전시때 날짜 초기화

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But mine wasn't a long-term battery disconnection.
The date is initialized every time the battery is removed. What is this symptom?

GoPro
Posts: 18,313

Re: 배터리 분리또는 방전시때 날짜 초기화

[ New ]

Hello, @junghyeony38. It should not be the case. I just tested with a HERO7 Black on firmware version 1.90. Took the battery out for a minute and put the battery back in and the camera retained the date and time set. 

 

If you have not done it yet, perform a manual firmware update, even if the camera may already have the latest firmware. The manual update will help clear out any possible error with the current installation. The steps under Manual Update here will guide you. 

 

After the update, do a factory reset following these instructions.  Let us know how it works out. Thanks!

Sightseer
Posts: 3

Re: 배터리 분리또는 방전시때 날짜 초기화

[ New ]

The symptoms were the same when the battery was disconnected and running again.
After resetting the instrument, the symptoms disappeared. Thank you very much.

GoPro
Posts: 24,297

Re: 배터리 분리또는 방전시때 날짜 초기화

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That's great! @junghyeony38

 

Feel free to post back if something comes up.

 

Regards,

Ej