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Sightseer
Posts: 1
Accepted Solution

동영상 녹화가 갑자기 안됩니다.

고프로 히어로5 입니다.

 

겉으로 보기엔 작동도 다되고, 표시도 다 뜨는데

녹화도 안되고, 파일 삭제도 안됩니다.

 

지난주에 녹화를 하다가 어느순간부터 갑자기 동영상녹화가 안됩니다.

녹화버튼을 누르면 녹화시작한다고 뜨고, 녹화끝나면 saving 표기까지 나오는데,

동영상확인하려고 loading 하면 녹화가 안되어있습니다.

혹시나해서 컴퓨터로 옮겨봤는데 그래도 녹화 파일이 없습니다.

SD카드 용량은 10%도 쓰지 않았고, 충분히 남아있었습니다.

그리고, 이전에 녹화했던 동영상들 삭제해도 껐다가 켜면 다시 생깁니다.

SD카드의 문제인가요.


Accepted Solutions
Highlighted
GoPro
Posts: 13,077

Re: 동영상 녹화가 갑자기 안됩니다.

Hello @spiryhero47734

 

Thank you for reaching out. There is a high chance that it is an SD card issue. Which SD card are you using? See if using one of the recommended cards here will clear the issue. 

 

It will also help to manually update the camera. You can follow instructions for manual update below: 

  1. Go to the HERO5 Black update page.
  2. Under "Other ways to update" at the base of the page, click "Update your camera manually."
  3. Enter your Serial Number and other requested information, click Next Step.
  4. Click "Download Update."
  5. Click "Click here to download firmware."
  6. Follow the steps on the screen for detailed instructions for your operating system.

Make sure that the camera is fully charged and that the SD card is formatted prior to the update process. Let us know how it works out. 

 

Thanks, 
Marius

 

View solution in original post


All Replies
Highlighted
GoPro
Posts: 13,077

Re: 동영상 녹화가 갑자기 안됩니다.

Hello @spiryhero47734

 

Thank you for reaching out. There is a high chance that it is an SD card issue. Which SD card are you using? See if using one of the recommended cards here will clear the issue. 

 

It will also help to manually update the camera. You can follow instructions for manual update below: 

  1. Go to the HERO5 Black update page.
  2. Under "Other ways to update" at the base of the page, click "Update your camera manually."
  3. Enter your Serial Number and other requested information, click Next Step.
  4. Click "Download Update."
  5. Click "Click here to download firmware."
  6. Follow the steps on the screen for detailed instructions for your operating system.

Make sure that the camera is fully charged and that the SD card is formatted prior to the update process. Let us know how it works out. 

 

Thanks, 
Marius