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Sightseer
Posts: 3

領収証を発行してほしい

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GoPro HERO9 Blackを購入しましたが、領収証がはいってませんでした。

領収証を発行しいてもらえますか?


Accepted Solutions
GoPro
Posts: 21,675

Re: 領収証を発行してほしい

[ New ]

Hello, @uraryuofficial. It would be best to get in touch with our Support team for this request. To connect with them, visit https://gopro.com/help/ContactUs . Once there, select "Contact Us" and proceed with either chat or a callback request. 


Should you encounter any issue scheduling a callback or a live chat, please ensure that you are not blocking cookies and have your pop-up blocker disabled. 

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GoPro
Posts: 15,989

Re: 領収証を発行してほしい

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@uraryuofficial, I was able to locate your order using the email address on your Support Hub profile. A copy of the sales invoice has been sent to the email address associated with the order. Let us know if there's anything else you need.

Sightseer
Posts: 3

Re: 領収証を発行してほしい

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いただいたメールのIn voiceはサブスクリプション の料金(6,000円)の記載がなく、Total料金が56...と途中で途切れています。
修正したIn voiceをもらえますか?
GoPro
Posts: 15,989

Re: 領収証を発行してほしい

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@uraryuofficial, apologies for the inconvenience. We're checking further on this. We'll keep you posted as soon as new information is available. Thanks for your patience.

Sightseer
Posts: 3

Re: 領収証を発行してほしい

[ New ]
わかりました。
お待ちしておりますので、また連絡ください。
よろしくお願いします。
GoPro
Posts: 21,675

Re: 領収証を発行してほしい

[ New ]

Hello, @uraryuofficial. It would be best to get in touch with our Support team for this request. To connect with them, visit https://gopro.com/help/ContactUs . Once there, select "Contact Us" and proceed with either chat or a callback request. 


Should you encounter any issue scheduling a callback or a live chat, please ensure that you are not blocking cookies and have your pop-up blocker disabled.