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Sightseer
Posts: 1
Accepted Solution

注文状況を確認したい

goprohero8を10/1に注文して、
MU-00423313でご注文を承りました。
とのメールを10/1に受信しましたが、注文状況で確認できません。

Accepted Solutions
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GoPro
Posts: 7,459

Re: 注文状況を確認したい

@gaia4343, thank you for your order, unfortunately, it appears as though our Order Support Team has run into an issue with your order and it was canceled. You'll be able to resubmit your order online through shop.gopro.com, however before you do so, please ensure that your billing information is accurate with your bank or you may want to try using a different card. Sorry for any inconvenience this may have caused you.

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Highlighted
GoPro
Posts: 7,459

Re: 注文状況を確認したい

@gaia4343, thank you for your order, unfortunately, it appears as though our Order Support Team has run into an issue with your order and it was canceled. You'll be able to resubmit your order online through shop.gopro.com, however before you do so, please ensure that your billing information is accurate with your bank or you may want to try using a different card. Sorry for any inconvenience this may have caused you.