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Tourist
Posts: 2

注文状況を教えてください

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注文番号:MU-00681695について、いつ頃発送されるのでしょうか。

注文の配送状況から確認しようとしても『Sorry but the order status is unavailable for now, please retry in a moment.』というメッセージが表示され、サポートに連絡しようとしてもチャットも電話もつながりません。


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GoPro
Posts: 16,921

Re: 注文状況を教えてください

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Hello, @kazuyam75. Your order is still being fulfilled by the warehouse. It should ship out soon. Once it does, you will be sent a notification then you can check the delivery status through https://gopro.com/en/us/order-status . Should you get an error message, try the link again using an incognito browser. Thanks!

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Hiker
Posts: 6

Re: 注文状況を教えてください

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私も同じです。いつご購入されましたか?

GoPro
Posts: 16,921

Re: 注文状況を教えてください

[ New ]

Hello, @kazuyam75. Your order is still being fulfilled by the warehouse. It should ship out soon. Once it does, you will be sent a notification then you can check the delivery status through https://gopro.com/en/us/order-status . Should you get an error message, try the link again using an incognito browser. Thanks!

GoPro
Posts: 16,921

Re: 注文状況を教えてください

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Hello, @kentof76. May we have the order number? We can use the number to check on the status. 

Hiker
Posts: 6

Re: 注文状況を教えてください

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こんにちは!

 

MU-00680821

MU-00680834

 

この二つです!いつ頃の発送になりそうですか?

Hiker
Posts: 6

Re: 注文状況を教えてください

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注文番号は SO-4269973 SO-4270181 です。

GoPro
Posts: 21,890

Re: 注文状況を教えてください

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Hi @kentof76

 

We have sent a direct message.

 

Thanks!

Ej