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%3CLINGO-SUB%20id%3D%22lingo-sub-360503%22%20slang%3D%22ja-JP%22%3EI%20can%20not%20play%20the%20video.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-360503%22%20slang%3D%22ja-JP%22%3E%3CP%3E1You%20can%20also%20download%20the%20app%20from%20Facebook%20on%20your%20mobile%20phone.If%20you%20download%20the%20Quick%20app%20in%20the%20same%20way%20on%20your%20computer%20and%20sign%20in%20from%20Facebook%2C%20you%20will%20get%20an%20error.%3C%2FP%3E%3CP%3ESo%20again%2C%20I%20created%20a%20new%20account.I%20want%20to%20log%20in%20with%20the%20same%20account%20as%20Quick%20for%20mobile%20phone.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E(2)%20The%20USB%20interface%20has%20been%20successfully%20imported%20to%20the%20computer%2C%20but%20it%20does%20not%20appear%20on%20the%20Quick%20App%20media%20on%20the%20computer.So%20I%20can%20not%20play.%3C%2FP%3E%3CP%3E(PC%20is%20Windows%2010)%20It%20can%20not%20be%20played%20back%20even%20if%20it%20is%20saved%20in%20the%20photo%20of%20PC.I%20will%20attach%20the%20screen.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-360503%22%20slang%3D%22ja-JP%22%3E%3CLINGO-LABEL%3EHERO7%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
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Sightseer
Posts: 1

動画が再生できません。

①携帯電話でフェイスブックからアプリをダウンロードしてもっています。パソコンで同じようにQuickアプリをダウンロードしてフェイスブックからサインインしてもエラーになってしまいます。

なのでまた、新しくアカウントを作成しました。携帯電話用Quickと同じアカウントでログインしたいです。

 

②USBをさして、パソコンにインポートすることはできましたが、パソコンのQuickアプリのメディアには表示されません。なので再生ができません。

(パソコンはWindows10)パソコンのフォトに保存しても再生できません。画面を添付します。

 

 

スクリーンショット (35).png
GoPro
Posts: 8,970

Re: 動画が再生できません。

Hi @平尾綺265

 

 

Sorry for any troubles caused.

The video you are trying to play appears to be an HEVC file.

Please check out the information on HEVC Explained

I hope this helps.

 

Thanks!

Ej