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Tourist
Posts: 2
Accepted Solution

保留中

ずっと、保留中で、追跡情報 追跡できません。supportに問い合わせしてくださいとなるが、肝心の24時間サポートセンターが全く繋がらない挙げ句には、只今休止している。なんのためにゴープロプラス入ったのかわからん。発送メールもなければ、なぜ遅れたかわからない。どうなってるんだと思ってしまう。このために時間を費やしたが全く解決しない。時間を返してほしい。
Screenshot_20191016-210734_Chrome.jpg

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GoPro
Posts: 13,318

Re: 保留中

Hello @hardycliff43425. We are able to pull up your order. There is no tracking number yet at this time as the order is still in pending status. Once your order is ready for shipment, you will receive an email with the tracking number information so you can also monitor the status of delivery on your end. Thanks!

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GoPro
Posts: 13,318

Re: 保留中

Hello @hardycliff43425. We are able to pull up your order. There is no tracking number yet at this time as the order is still in pending status. Once your order is ready for shipment, you will receive an email with the tracking number information so you can also monitor the status of delivery on your end. Thanks!