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Sightseer
Posts: 1

サブスクについて

[ New ]

サブスク付きで HERO ブラック9購入しましたが、クラウド保存設定をアプリ内で開くと、また課金画面がでます

どうしたら アプリ内課金せずに、購入時のサブスクの権利が反映されますか?

GoPro
Posts: 20,806

Re: サブスクについて

[ New ]

Hello, @恭弘山76104. We used the email address associated with your Hub profile and we are able to pull up a record of an active GoPro subscription associated with it. This means that you should also have access to the premium features in the Quik app on mobile. 

 

To verify, log in to your account through GoPro.com. The web should detect your subscription. 

 

What do you get when you log into the app? A screenshot of what you see there would be helpful. Do you sign in manually using the same email address?