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Tourist
Posts: 8

потрескивание при записи

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Когда включенный вайфай на видео слышен шум, потрескование. Как это исправить? Обновление ПО не помогает!

Backpacker
Posts: 8,823

Re: потрескивание при записи

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If you are using an external microphone, you may want to check the connection to make sure there isn't a bad ground.

 

 

Tourist
Posts: 8

Re: потрескивание при записи

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Нет внешнего микрофона, 

GoPro
Posts: 15,963

Re: потрескивание при записи

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@everestum, in addition, was the camera mounted? By any chance, is it possibly caused by mounting noise? Use the Rubber Locking Plug. Use the Skeleton Backdoor or the Frame; both prevent the creaking heard from the noise resonating within a waterproof housing.

 

If this isn't the case, would you be able to share with us sample footage so we can check? Please upload a sample raw/unedited footage to your Dropbox or Google drive and provide us the shared link so we can look into the details here.

Tourist
Posts: 8

Re: потрескивание при записи

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Запись в боксе с включенным Wi-fe

 On - https://youtu.be/l38qUPTz9Dk

Off - https://youtu.be/5_ea-b5sRls

Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.
Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.
Tourist
Posts: 8

Re: потрескивание при записи

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When Wi-Fi is enabled, you can hear recording noise, pulsation, and crackling.
GoPro
Posts: 32,067

Re: потрескивание при записи

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Hi @everestum

 

Thanks for the sample files.

Can you please try another test recording? This time in a different location (away from routers, cell towers, active GPS devices, etc.).

Also, please ensure that the camera is outside of the housing.

 

You may also reach out to our Support Team through https://gopro.com/help/ContactUs  for further assistance.

 

Thanks!

Ej

Tourist
Posts: 8

Re: потрескивание при записи

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Так и сделано, очевидно - Это заводской брак! Микрофон чувствителен к работе Wife/. Как это исправить? 

Backpacker
Posts: 8,823

Re: потрескивание при записи

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Actually the noise in the video seems to be more like cellular interferance than anything.  The fact that you are holding your phone right beside your camera as you film would also be an indicator.  

 

Try holding your phone further away from your camera to see if that reduces the noise issue.  If it does, then I think you have a manufacturing defect on your phone, it's not supposed to emit that much interference and could prove to be a health issue.

Tourist
Posts: 8

Re: потрескивание при записи

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Я прислал вам 2 видео, оба на телефон. Помех от телефона нет. Вы очень не внимательный человек. В одном видео работает Wefi на втором видео он отключен. Телефон показываю как пример так как это приложение Gopro. Я понятен сейчас, проблема в Wife.