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Tourist
Posts: 4

не могу скачать видео hero7 black

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не могу скачать видео black 7 с помощью приложения и кардридер. Не видит новые материалы. При этом на камере можно просмотреть видео

 

black 7

micro sd sandisk extreme 128gb xc I v30


Accepted Solutions
GoPro
Posts: 21,087

Re: не могу скачать видео hero7 black

[ New ]

The videos that you have may have been taken when the camera had its date reset to 2016. This happens when the camera has not been used for a long time.

 

You might see that the date on the camera now is correct but it is due to the auto-correction on the date that the GoPro App did when it paired with the camera. 

 

Try recording anew and see if the issue is fixed. Let us know what you find out. Thanks!

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GoPro
Posts: 21,087

Re: не могу скачать видео hero7 black

[ New ]

Hello, @sh0fer. Did the app confirm the successful import of the media? If so, try to scan through the media under the APP tab in the app. See if the "missing" photos may have been incorrectly dated and could be under a different date or timeline. You may also filter by "Recent" for an easier search. 

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Tourist
Posts: 4

Re: не могу скачать видео hero7 black

[ New ]
Apps say no new video
Tourist
Posts: 4

Re: не могу скачать видео hero7 black

[ New ]
Вы были правы! Сейчас ещё раз посмотрел через картридер. Нашёл все Файлы. С датой 2006 года. На камере дата корректная. Почему пишет с не правильной датой? Как это исправить?
Tourist
Posts: 4

Re: не могу скачать видео hero7 black

[ New ]
Январь 2016
GoPro
Posts: 21,087

Re: не могу скачать видео hero7 black

[ New ]

The videos that you have may have been taken when the camera had its date reset to 2016. This happens when the camera has not been used for a long time.

 

You might see that the date on the camera now is correct but it is due to the auto-correction on the date that the GoPro App did when it paired with the camera. 

 

Try recording anew and see if the issue is fixed. Let us know what you find out. Thanks!