Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see if it is on our Update page.
Cameras
Reply
Sightseer
Posts: 1

Совместимость GoPro Max со смартфоном Samsung Galaxy Note20 Ultra

[ New ]
Здравствуйте.
При рендеринге видео 360 на Gopro Max в приложении Gopro на смартфоне Samsung Galaxy Note20 Ultra появляются проблемы с кадрами и изображениями, они искажаются, нарушается структура.
Совместимы между собой эти устройства?
Если пробовать на Samsung S9+, то такой проблемы нет.
Hiker
Posts: 23

Re: Совместимость GoPro Max со смартфоном Samsung Galaxy Note20 Ultra

[ New ]

The only way to solve this problem is to sell a gopro and buy an INSTA 360 camera. For a year they have not been able to do anything. And they won't do anything. They can only release **bleep**ty cameras like gopro 9 or max

GoPro
Posts: 21,619

Re: Совместимость GoPro Max со смартфоном Samsung Galaxy Note20 Ultra

[ New ]

Hello, nicu0708. There is a known issue with Samsung S20 series phones when it comes to viewing/rendering 360 media. There appear to be artifacts in the media as it appears in the app. This issue is identified with S20 phones with the Exynos 990 chipset.