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Sightseer
Posts: 2

Программа QUIK GoPro не видит камеру

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Здравствуйте! Подключаю камеру через USB кабель, открываю программу Quik, и ничего не происходит, камера не отображается. Подскажите, что делать, чтобы можно было выгрузить весь отснятый материал?


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GoPro
Posts: 12,985

Re: Программа QUIK GoPro не видит камеру

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@adeptcliff7240, please run any available OS updates and make sure to have the latest update for your Graphics Card/s drivers installed. Use the GoPro USB-C cable that came with the camera. There are some troubleshooting steps here that will help: 

 

 
Additionally, if using macOS Catalina, you can try the suggestions in this thread to see if they'll work for you: https://community.gopro.com/t5/GoPro-Apps-for-Desktop/Quik-not-compatible-with-macOS-Catalina/m-p/50... 

 

And make sure that your Mac system allows access to removable devices. See this thread https://community.gopro.com/t5/GoPro-Apps-for-Desktop/GoPro-Quick-Mac-import-not-working-import-butt... for more details. 

 

Alternatively, you may use an SD card reader/adapter to connect the microSD card to your computer. 

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Sightseer
Posts: 2

Re: Программа QUIK GoPro не видит камеру

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Третий шаг не происходит. Нет запроса на импортирование.

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GoPro
Posts: 12,985

Re: Программа QUIK GoPro не видит камеру

[ New ]

@adeptcliff7240, please run any available OS updates and make sure to have the latest update for your Graphics Card/s drivers installed. Use the GoPro USB-C cable that came with the camera. There are some troubleshooting steps here that will help: 

 

 
Additionally, if using macOS Catalina, you can try the suggestions in this thread to see if they'll work for you: https://community.gopro.com/t5/GoPro-Apps-for-Desktop/Quik-not-compatible-with-macOS-Catalina/m-p/50... 

 

And make sure that your Mac system allows access to removable devices. See this thread https://community.gopro.com/t5/GoPro-Apps-for-Desktop/GoPro-Quick-Mac-import-not-working-import-butt... for more details. 

 

Alternatively, you may use an SD card reader/adapter to connect the microSD card to your computer.