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Reply
Tourist
Posts: 2
Accepted Solution

Постоянно зависает go-pro 7 white

Камера постоянно зависает, за один рабочий день (8 часов) камера в общей сложности записывает 1 час видео с которых может умудрится зависнуть 15-20 раз мне уже надоело постоянно ее перезагружать 10 секундыным нажатием на кнопку mode сделайте обновление нормальное, исправте ошибки! Это go-pro качественная или китайская?!


Accepted Solutions
GoPro
Posts: 8,294

Re: Постоянно зависает go-pro 7 white

 

Sorry to hear about the trouble you are experiencing with the camera, @drakkarua. Freezing is an indication of a possible issue with the camera firmware, or the SD card being used. If you haven't done it yet, have a go at the troubleshooting steps detailed in this article on Camera Freezes Up

 

We do not want you missing on important events again in the future, so if the issue persists, let our Support team know so they can help further. Their contact information is at https://gopro.com/help/ContactUs . Best regards!

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All Replies
Tourist
Posts: 2

Re: Постоянно зависает go-pro 7 white

Еще додам. Когда надо что то быстро снять, берешь камеру с кармана, нажимаешь на кнопку чтоб включилась, а она зараза висит, не включаеться, пока сделаешь сброс, все самое инитересное для съемки проходит.  В общей сложности за месяц я потерял 3 таких момента! Я вас прошу делайте новое обновление срочно!

GoPro
Posts: 8,294

Re: Постоянно зависает go-pro 7 white

 

Sorry to hear about the trouble you are experiencing with the camera, @drakkarua. Freezing is an indication of a possible issue with the camera firmware, or the SD card being used. If you haven't done it yet, have a go at the troubleshooting steps detailed in this article on Camera Freezes Up

 

We do not want you missing on important events again in the future, so if the issue persists, let our Support team know so they can help further. Their contact information is at https://gopro.com/help/ContactUs . Best regards!