Не работает микрофон и динамик

[birtsev]

Перестал работать динамики микрофон. Видео записывается без звука. Пропали сигналы Beep.

[aragon1006 · Accepted solution]

Hi @birtsev

What camera and SD card are you using?

Have you tried resetting the camera to it's factory settings?

If it's still the same, I recommend doing a manual software update.

Follow the manual update link, instructions are listed after the email address and serial number page.

If all else fails, please reach out to our Support Team to isolate the issue further. https://gopro.com/help/ContactUs

If this is a recent purchase, you may refer to the same store/channel you got it from.

Thanks!

Ej

[aragon1006 · Accepted solution]

Hi @birtsev

What camera and SD card are you using?

Have you tried resetting the camera to it's factory settings?

If it's still the same, I recommend doing a manual software update.

Follow the manual update link, instructions are listed after the email address and serial number page.

If all else fails, please reach out to our Support Team to isolate the issue further. https://gopro.com/help/ContactUs

If this is a recent purchase, you may refer to the same store/channel you got it from.

Thanks!

Ej